After many subscribers were blocked by Nigerian telecommunication companies, a guide on how to unblock the SIM cards has been made available.
Recall that the disconnections were due to the ongoing National Identification Number (NIN)-SIM harmonisation exercise.
To assist affected customers, telecom companies outlined in a statement on Monday step-by-step to restore connectivity.
1. Airtel: Dial *121# and enter your eleven-digit NIN. A confirmation message will indicate that your Airtel SIM card has been successfully unbarred.
2. 9mobile (EMTS): Dial *200*8#.
3. Glo: Dial 109 followed by your NIN number (e.g., *109*12345678901#) and follow the prompts to submit your NIN.
4. MTN: Visit [nin.mtn.ng] (http://nin.mtn.ng) to check NIN status. If not linked, proceed to link it. An OTP and NIN will be required. Once linked, your line will be automatically unbarred.
5. Smile: Send your NIN to customercare@smile.com.ng or call 07020444444. After providing consent and verifying your NIN, your line will be unbarred.
6. Spectranet: Call 8002345678 or email care@spectranet.com.ng to submit your NIN. KYC verification at a Spectranet store is required. You can also submit your NIN online but must complete KYC at a Spectranet store.
7. Ntel: Visit any Ntel store with your NIN. Your fingerprint will be used to verify your existing KYC profile. Upon verification and consent, your line will be updated and unbarred.